The booking deposit ensures you attend your first appointment. This is a non returnable deposit which is deducted from your final bill.
Where possible we will try to accommodate appointment changes. A Minimum of 2 weeks notice to change your appointment is required to transfer the deposit. However it is your responsibility not to double book yourself or book a holiday/ hen party etc.
Your forfeit the booking deposit if you fail to attend your first appointment.
The full time slot allocated for your appointment is needed to assess and pin your dress. If you arrive late (10 minutes or more) to your first appointment, I reserve the right to deem the appointment as cancelled. Loosing your booking deposit to cover the appointment.
Cancelation with less than 2 weeks notice before the first appointment will incur a loss of of the booking deposit. Deposits are non transferable to other appointments if transfer is requested with less than 2 weeks notice.
If your are a no show or late arrival rebooking is permitted, with a subsequent booking deposit Appointments subject to availability.
If notified more than 2 weeks before the first appointment I will transfer your deposit to a later date (one time)
it is your responsibility to ensure your dress, shoes and any underwear are brought to all your fittings. I will not alter your hem without your shoes.
If you are planning on loosing weight etc you must be at your 'goal ' by your first fitting.